Job Description
Drive exceptional service as a Customer Service Manager in Bathurst. Lead a team to improve financial services while fostering professional growth in a full-time on-site role.
As a Customer Service Manager, you will empower transaction service employees and support the Branch Manager in ensuring branch efficiency. This role emphasizes coaching, problem-solving, and maintaining customer loyalty through quality service. Your leadership will directly contribute to meeting performance objectives and enhancing client satisfaction.
Key Responsibilities:
• Guide team in identifying clients’ financial needs
• Promote bank products and ensure proper client referrals
• Support team goals through coaching and advice
• Ensure efficient branch operational activities
• Manage and document client complaints effectively
Requirements:
• College diploma and 4-6 years of experience
• Bachelor’s degree in a related field pref...
As a Customer Service Manager, you will empower transaction service employees and support the Branch Manager in ensuring branch efficiency. This role emphasizes coaching, problem-solving, and maintaining customer loyalty through quality service. Your leadership will directly contribute to meeting performance objectives and enhancing client satisfaction.
Key Responsibilities:
• Guide team in identifying clients’ financial needs
• Promote bank products and ensure proper client referrals
• Support team goals through coaching and advice
• Ensure efficient branch operational activities
• Manage and document client complaints effectively
Requirements:
• College diploma and 4-6 years of experience
• Bachelor’s degree in a related field pref...
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