Job Description

Dear our valued candidates,

HR Strategy (Headhunter)’s Client is a company specializing in Cosmetics . They are looking for a highly qualified candidate for the Customer Service Manager position.

  • Working Location: HCMC
  • Reporting to: Business Director/ General Director
  • Working time: Monday – Friday

    • Job Responsibility for Customer Service Manager – Top Headhunter in Vietnam Market

  • Supervising day-to-day operations in the customer service team, call center team
  • Creating effective customer service procedures, policies, and standards
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis
  • Maintaining accurate records and documenting all customer service activities and discussions
  • Ensure business partner sign up documentation are complied with current regulatory requir...

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