Customer Service Manager

Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level.

We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Priory way store. You’ll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.

This is a permanent, full‑time role requiring the flexibility to work a range of shifts across days, evenings, and weekends.

What you'll be doing:

• Lead and motivate the front-end team to deliver polite, prompt, and friendly service
• Be a visible, approachable leader for customers and colleagues
• Coach team members to build their skills and service confidence
• Oversee stock and cash control procedures, ensuring security and compl...