Customer Service Manager

We are an international facilities services company looking for a Customer Service Manager in Sydney.

As the Customer Service Manager, you will be required to support customers to whom we supply a range of specialist cleaning and Maintenance services. You will be responsible for identifying and converting new accounts and working with our bid team to ensure that we have a compelling solution that results in the win. In addition, you will play a key role in ensuring financial and operational objectives are exceeded, delivering our future growth through developing and maintaining customer relationships, managing the mobilisation of major accounts and developing and supporting a strong operational team.

Key responsibilities include:

• Demonstrated ability to proactively build relationships with key stakeholders / clients, peers and colleagues.
• Ex...