Customer Service Leader

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are seeking a Customer Service Leader who shares our passion for innovation and change. In this role, you will be the bridge between our technology and our US-based partners, leading a high‑performing team to exceed personalized consumer expectations in the digital era.

This is a hands‑on leadership position. You will be responsible for the performance, results, and engagement of the Customer Service team, ensuring world‑class service delivery throughout the post‑sales lifecycle.

This job can be filled in Monterrey, Mexico.

Key Responsibilities

• Team Leadership: Coach and develop a team of...