Customer Service

Hiring | Travel Project – Japanese Speaker (Customer Service Role)

We are hiring
Japanese-speaking Customer Service Agents
for an exciting
Travel Project
based in
Malaysia
. This role is ideal for candidates passionate about travel, hospitality, and delivering exceptional customer experiences.

General Job Requirements (All Roles):

• Bachelor's Degree (mandatory)

• Strong multitasking, time management, and prioritization skills

• Familiarity with smartphones, online shopping, and mobile applications

• Detail-oriented with a strong service mindset

• Friendly, outgoing, and professional personality

• Willingness to work in shifts, including holidays

• Good understanding of customer service principles and practices

• Strong problem-solving skills with a focus on quick and accurate resolution

• Ability to handle pressure and work in a fast-paced environment <...