Job Description

Context and purpose of the job


Within the Sales Department of our brand Emporio Armani, you will join the Customer Service Team which provides our clients with an efficient, tailor-made service, promoting customer centricity. As we are an international company, you will work with different countries and markets.

Responsibilities

  • Support in daily contact with important clients providing them with efficient help, specifically with returned orders and exchange of merchandise

  • Collaborate with the Finance and Logistics teams to ensure compliance with payment terms and adherence to shipping deadlines

  • Work closely with the Sales teams to effectively manage client accounts

  • Assist in managing the order entry system: check the pool of clients assigned, generate orders to the production company

  • Verify price lists, sales agreements, discounts, returns, commissions

  • Prepare and share detailed report...

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