Customer Service I

Our client, a leading organization in the healthcare and benefits industry, is seeking a Customer Service I to join their team. As a Customer Service I, you will be part of the Enrollment Services department supporting customer onboarding and enrollment processes. The ideal candidate will have excellent communication skills, a proactive attitude, and the ability to work efficiently in a fast-paced environment, which will align successfully in the organization.

**Job Title:** Customer Service I

**Location:** Livermore, CA onsite

**Pay Range: $23/hr**

**What's the Job?**

+ Assist customers throughout the full enrollment process
+ Serve as the main point of contact from account initiation to activation
+ Clearly explain service details, costs, and enrollment steps
+ Provide training and guidance to customers during onboarding
+ Handle high-volume inbound/outbound phone interactions

**What's Needed?**

+ Proven cus...