Customer Service - Goodstart Early Learning

Company description:
Role: Family Services Partner

Location: Murarrie, Brisbane

Employment Type: Permanent, Part-time (10.5hrs per week)

Job description: Make a Difference for Families Every Day – Join Goodstart as a Family Services Partner

At Goodstart Early Learning, we’re committed to giving children the best possible start in life. As Australia’s largest early learning provider and a not-for-profit social enterprise, everything we do is focused on supporting children, families and communities to thrive.

About the Role
As a Family Services Partner, you’ll play a key role in delivering high-quality, customer-focused support to families and centres across a range of contact channels.

This is a part-time position (10.5 hours per week), reporting to the Operations Lead. You will manage a broad range of enquiries including enrolments, Child Care Subsidy (CCS), centre information and family account queries.

You’ll ensure every in...