Job Description

Location

Geylang Bahru

Working Hours

8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)

Salary Range

Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities
  • Attend to incoming phone calls and respond to basic customer enquiries
  • Record customer details and pass information to the Sales Team for follow-up
  • Perform accurate data entry and maintain proper records
  • Take turns holding the company duty phone; successful conversions will receive incentives
  • Provide respectful and professional service in all interactions
Requirements
  • Prior customer service or call-handling experience preferred
  • Able to handle sensitive conversations with empathy and professionalism
  • Comfortable working in the funeral services industry (no physical handling of deceased required)
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