Customer Service Executive

Responsibilitites:
Process and follow up customers' orders efficiently and accurately
Provides sales support including problem solving and quotations to customers
Liaise and sourcing for the cargo space with different carriers
Communicates with overseas offices, carriers and vendors to support timely receipt, cargo clearance and delivery of shipments
Work closely with internal departments to coordinate customer's shipments
Build and maintain good rapport with customers to fulfil their requirement
Coordinate with Import/Export Operations to ensure accuracy in documentation and billing
Others Ad-hoc duties when assigned
Requirements:
Professional Certificate/NiTEC, Diploma, Bachelor's Degree
Minimum 1-2 years experience in the Freight Forwarding/Logistics industry
Knowledge in both Sea Freight & Air Freight will be added advantage
Pleasant personality with positive working attitude
High degree of initiative
Possess excellent communication and ...