Customer Service Executive

Process and follow-up on customers' P/O until it is completed Issue P/O and follow-up for delivery confirmation Handle quotation, billing & invoicing Coordinate with various departments to ensure delivery commitments to customers are fulfilled Able to communicate well with customers directly by answering phone calls and emails Respond and follow up promptly to customer enquiries and feedback on orders, as well as about the goods our organisation provides Handle of monetary receipts and payment Data entry Administrative duties (data entry, filing and scanning etc.) Update records of invoices and receipts into the system Verify documents and ensure accuracy of data collected Other ad-hoc duties as assigned by supervisor Language Requirement English Mandarin Working Hours- 8.00 am to 5.30 pm on Monday to Friday