Job Description

  • Deliver friendly, professional, and prompt customer support across all communication channels.
  • Resolve customer enquiries, complaints, and product-related issues with empathy and efficiency.
  • Recommend the best solutions while creating opportunities to generate additional sales.
  • Build long-term customer relationships through excellent service.
  • Process orders, exchanges, refunds, and customer requests accurately.
  • Coordinate closely with the warehouse and packing teams to ensure efficient order fulfillment.

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