Customer Service Executive

Job Responsibilities

• Work closely on customers’ requests on delivery schedule and prepare shipping documents (Sales order, Delivery order, Invoice) for customers.
• Coordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.
• To coordinate shipments/deliveries with forwarder/warehouse to ensure cargoes ship out on time.
• Handle and solve customer inquiries and request promptly, accurately and professionally.
• Follow up on AR list, update weekly sales file and other reports (Sales forecast and etc) to submit to HQ.
• To perform any Adhoc assignments from time to time.

Requirements

• Candidate must possess at least SPM/STPM/Diploma or Degree in any field.
• Fresh graduate or 1 to 2 years of working experience are encouraged to apply.
• Able to work under pressure and have a p...