Customer Service Executive

Company Overview

Cosyseal Double Glazing Pvt. Ltd. has been providing unrivalled double glazing installation and repairs to Housing Association clients across London and the Home Counties for over three decades

We specialise in reactive and planned window and door projects for social housing clients, ensuring quality and satisfaction in every project we undertake.

Role Overview

The Customer Services Agent will play a pivotal role in ensuring excellent customer support and communication throughout the customer journey.

This role involves liaising with clients, addressing inquiries, resolving complaints, and ensuring customer satisfaction by coordinating with internal teams.

Key Responsibilities

• Customer Support: Respond to customer inquiries via phone, email, and in-person promptly and professionally.
• Complaint Resolution: Handle and resolve customer comp...