Customer Service Executive

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Overview

We are looking for a proactive and detail-oriented Customer Service Executive to join our team in the Philippines. This role involves managing all customer support inquiries from our global accounts, with a primary focus on supporting customers based in Singapore. You will serve as the main point of contact for customer queries, ensuring a high level of service via phone and email, while also handling back-office operations including quotations, purchase orders, and supplier coordination.

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