Job Description

  • Customer Service Executive role in the City of London.
  • Hybrid position with flexibility.

    • About Our Client

    The company is a reputable organisation within the business services sector, known for its commitment to providing outstanding client support. Operating as part of a well-established industry, they offer a structured and professional environment to all team members.

    Job Description

  • Handle customer inquiries promptly and professionally via phone, email, and online platforms.
  • Ensure customer records are accurately maintained and updated in the system.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Monitor and track customer service metrics to maintain high service standards.
  • Provide product and service information to customers as required.
  • Identify and escalate complex issues to the relevant department for resolution.
  • Support the team in achieving...

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