Customer Service Executive

Role Description

This is a full-time, on-site role for a Customer Service Executive based in Karachi, Pakistan. The Customer Service Executive will handle daily customer inquiries, address customer needs, and ensure exceptional customer experience.

Qualifications

• Strong Customer Service and Support skills.
• Excellent interpersonal skills with the ability to build and maintain positive relationships with clients.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a fast-paced, on-site environment.
• Proficiency in using Customer Relationship Management (CRM) tools is an advantage.
• Experience in logistics, shipping, or freight services is preferred.
• Minimum education requirement: Bachelor's degree or equivalent experience in a relevant field.