Job Description

Customer Interaction Excellence:

The Customer Service Executive will serve as the primary point of contact for patients and clients, ensuring that every interaction is handled professionally and efficiently. This role requires the ability to communicate clearly, understand customer needs, and provide timely assistance while maintaining a calm and respectful approach in all situations.

Front Desk and Communication Support:

The position demands managing incoming calls, responding to inquiries, and offering detailed information regarding clinic services. The candidate must maintain strong coordination between internal departments and clients, ensuring that communication flows seamlessly and patient needs are met without delays or confusion.

Client Relationship Handling:

The position incorporates developing good rapports with the customers by giving trustworthy support , knowing their worries, and offering the right solutio...

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