Customer Service Executive

This job is all about making guests feel welcome and happy! You’ll help answer questions, sort out issues, and manage reservations. You might like this job because you get to interact with people and create positive experiences every day.

RM 3000 - RM 4000

Responsibilities

• Build good relationship with guests and provide excellent customer service
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Resolve guest issues promptly and effectively
• Handle reservations to ensure smooth guest experience

Job Requirements

• Full-time
• Have own transportation
• Able to work in night shifts
• Able to work on weekends and public holidays
• Self‑discipline, responsible and willing to learn
• People‑oriented, outstanding interpersonal communication and customer service skills
• Basic computer skills
• Proficient in Ma...