Job Description

Job Position: Customer Service Executive

We currently have an excellent opportunity for a Customer Service Executive (Only Female) to join our team.

Job Description / Responsibilities

The CS executive is responsible to interact between the customers, sales team, warehouse and other entities involved in US Apparel/Garment supply chain process.

  • Customer Relationship Management.
  • Coordinate for closure of unwanted and partially fulfilled POs on periodic basis.
  • Be in touch with WH on regular basis for smooth shipment and resolve any issue raised regarding PO mismatch/excess etc.
  • Communicate with customer on shipping schedule, pricing, product availability, product/shipping, documentation, sample request, shipping and order confirmation.
  • Coordination on phone/emails with Sales Team for their order and shipping updates.
  • Ensure timely shipments from the warehouse & track t...

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