Job Description
Job Summary
We are seeking a proactive and customer-focused Customer Service Executive to support customer inquiries and ensure an excellent customer experience. The ideal candidate should have strong communication skills, problem-solving abilities, and a positive service mindset.
Key Responsibilities
- Respond to customer inquiries through phone, email, chat, or other communication channels
- Handle customer concerns and provide timely resolutions
- Follow up on customer requests and ensure proper issue closure
- Maintain accurate customer records and service documentation
- Coordinate with internal teams to resolve operational or service-related matters
- Provide accurate information regarding products and services
- Support appointment scheduling, order processing, and after-sales service activities
- Gather customer feedback and contribute to service improvement initiatives
Ready to Apply?
Take the next step in your AI career. Submit your application to dadaconsultants pte. ltd. today.
Submit Application