Customer Service English Market (Barcelona)

Overview

Are you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside Nissan, one of the most respected automotive brands in the world.

As part of our dynamic, multicultural team, you'll play a key role in delivering exceptional customer service to Nissan customers.

Key Responsibilities

• Investigate issues, working with dealer partners to ensure effective and proper solutions.
• Maintain accurate CRM records and collaborate with internal teams and the front office department.
• Provide first‑class service, ensuring every single complaint is properly handled and helping to continue to exceed customers’ expectations.

What We’re Looking For

• Experience in customer service or a similar role, potentially in the back office department.
• Excellent verbal and written English skills; Native or Bilingual proficiency required. Languag...