Customer Service & Despatch Associate (Fixed Term)

Job Summary

Processing customer orders, ensuring all aspects to facilitate shipment and accurate system data are maintained. Placing purchase orders as required and providing support for coordination of sterilisation processing.

Reports to

Senior Customer Service & Despatch Associate

Location & Working Pattern

Location: Trentham Facility.

Standard working hours: Mon-Fri (hours between 8:00-17:00) with flexibility

Duties & Responsibilities

• Primary point of contact for all domestic sales order enquiries/requests and associated activities.
• Raise purchase orders on ERP system, maintaining good data integrity throughout the PO placement process (promise dates, order acknowledgement review etc.)
• Responsible for coordinating the sterilisation of product including appropriate transport plans to facilitate, in accordance with production scheduling or as instructed by management.
• Lia...