Customer Service Coordinator

Arborwood Tree Service is seeking a highly organized, energetic, and customer-focused professional to join our team as a Customer Service & Operations Coordinator. This is a fast-paced administrative role that serves as the central hub between our clients, Arborist Sales Consultants, operations team, and finance department.

The successful candidate will support three Arborist Sales Consultants by managing calendars, coordinating appointments, optimizing daily travel routes, and ensuring exceptional customer service throughout the client experience.

Key Responsibilities

Customer Service & Sales Support

• Answer incoming phone calls and respond to customer inquiries promptly and professionally.
• Manage incoming emails and online leads.
• Schedule consultations and appointments for three Arborist Sales Consultants.
• Coordinate and optimize daily routes and appointment schedules.
• Follow up with clients reg...