Job Description

Who we’re looking for

  • You like a fast-paced environment
  • You thrive with change and development
  • You like giving feedback
  • You’re a team player
  • You love learning/sleuthing
  • You’re big on accountability

About The Role

  • Manages large amounts of inbound and outbound calls in a timely manner
  • Provides information, resolves problems, and advises customers on statements or concerns they may have regarding the Explanation of Benefit from services they received
  • Follows communication Scripts/Guidelines when needed to handle different clients
  • Works within multiple Billing systems and EHR/EMR system with each call
  • Knowledge of how Health Insurance coverage works
  • Knowledge of the medical claim process
  • Knowledge of the patient statement process
  • Patient payment processing and posting
  • Maintaining documentation of all conversa...

Ready to Apply?

Take the next step in your AI career. Submit your application to The Auctus Group today.

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