Job Description

The next step in your career starts here…


As a Customer Service Coordinator within our Power & HVAC team, you'll play a critical role in supporting customers and operations across Western Australia.

No two days are the same as you coordinate equipment hires, transport, servicing, breakdowns and customer enquiries, ensuring customers receive the right solution at the right time.

Working closely with customers, technicians, transport providers and internal teams, you'll balance multiple priorities while delivering exceptional customer service and operational support, always with a strong focus on safety.

You'll enjoy variety in your role including:

  • Coordinating equipment deliveries, collections and off-hires

  • Sourcing equipment from across the Coates network to meet customer requirements

  • Preparing quotes and converting hires into active contracts

  • Liaising with customers regarding equipment r...

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