Job Description

Job Description

Our Crick site have an exciting opportunity for a Customer Service Co-Ordinator to join our friendly team on a full time permanent basis. 

Working hours: 4 on 4 off, 10am-9pm. 

As a Customer Service Co-Ordinator you will be responsible for overseeing main customer communications to enhance and improve service levels.

Key Duties of a Customer Service Co-Ordinator:

  • Liaise daily with major retailers.
  • Compare tracking data with customer platforms and update.
  • Raise disparity between Warrens tracking and customer platforms internally and externally.
  • Work collaboratively with other departments within the business.
  • Communicate using a variety of media with internal and external stakeholders any potential service issues.
  • Collate and publish daily KPI reports internally and externally at scheduled times.
  • Process information from suppliers.
  • Attend internal operati...

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