Job Description
Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK. This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided.
The role:
* Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally
* Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately
* Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions
* Maintain customer service emails and ensure that responses are provided within a timely manner
* Provide technical advice and guidance to...
The role:
* Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally
* Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately
* Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions
* Maintain customer service emails and ensure that responses are provided within a timely manner
* Provide technical advice and guidance to...
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