Job Description

Customer Service Coordinator- Cross Trades

Full time, 6 months fixed term contract

We’re looking for a Customer Service Coordinator to join our Cross Trades department for a 6-month fixed term contract. This is a great opportunity to be part of a specialist team managing cargo that moves globally without touching the UK, while supporting UK-based customers.

You’ll play a key role in delivering excellent customer service, ensuring a smooth shipping experience, and contributing to the continued success of MSC.

How you will help us and what you can expect

  • Act as a main point of contact for Cross Trades customers
  • Communicate effectively with global MSC agencies and customers
  • Prepare and issue shipping manifests accurately and in line with operational requirements
  • Analyse and process shipping documentation with high accuracy
  • Resolve customer queries and issues quickly and professionally
  • Work within...

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