Job Description

Daily Schedule: 8:00AM- 4:30PM Monday through Friday
General Summary of Position

Customer service coordinator will maintain accurate inventory and ensure timely freight shipments. This position must interact with customers verbally and written and proactively anticipate customer needs and troubleshoot to ensure efficient transactions and customer satisfaction. Must have strong attention to detail and initiative. This position may involve shipping/receiving, labeling, light assembly, packing and inventory control.

ESSENTIAL RESPONSIBILITIES: 

  • Use customer web portals to arrange shipments.

  • Use UPS, FEDEX, DHL web portals to arrange shipments.

  • Creates shipping documents (inspection reports, certificate of compliance) for domestic and international shipments.

  • Complete required customs documents forms.

  • Ships goods ensuring deadlines are achieved and complete documentation is included.

  • Li...

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