Customer Service Coordinator

Purpose of the Role

The ideal candidate will be a sales and customer oriented self-starter capable of contributing to a high performance inside sales and support function, playing an integral role in growing a dynamic business. You will provide a key interface with the customer, supporting all aspects of the sales and customer care process. Working in a team environment, the successful candidate will demonstrate excellent external and internal customer focus throughout.

Location

Belfast

Responsibilities

• Meet and exceed customer expectations, providing exceptional service and support in a professional, knowledgeable, timely manner, as first internal point of contact for the customer.
• Proactively and professionally respond and manage customer calls/queries
• Process and manage Sales Orders and Purchase Orders timely and accurately, ensuring customer commitments are met, keeping customers informed on order status ...