Customer Service Coordinator

Job Description

Location: Sydney CBD 
Salary Package: $65k - $85k + Super    
Role Highlights: You’ll be the person who keeps everything moving. Jobs logged, technicians / trades booked, customers updated, issues chased and closed. If you like being busy and in the thick of it all, keep reading.

Role Overview
I’ve partnered with a growing Facilities Management business supporting well-known commercial clients across Australia. Due to growth, they’re adding another Scheduler to the team.

This role sits at the centre of operations. You’ll manage reactive and planned maintenance works end to end. Taking calls, managing inboxes and portals, coordinating trades, chasing progress, organising quotes, and keeping clients informed all the way through to completion of the works. This is not a call centre role. It’s about ownership and follow-through.
It suits some...