Customer Service Coordinator

Location: Keswick and Gillman, Adelaide

• Coordinate daily customer bookings and container schedules
• Deliver quality service in a fast‑paced freight environment
• Competitive salary including Short Term Incentive Plan

About the role:

Reporting to the Customer Service Lead, this critical role will be responsible for the daily operations of Aurizon Containerised Freight Services by providing safe, efficient and customer focused solutions, including the management of contractors and customer needs to ensure Aurizon is an industry leader for rail service excellence. Being the first point of contact you will be required to provide quality service in negotiating container loading schedules with external stakeholders, while leading process and people to ensure delivery on time and above expectations.

This role will see you:

• Champion a safety culture based on values and principles by achiev...