Job Description
Join Comox Valley Dodge as a Customer Service Coordinator in a rewarding role focused on exceptional service delivery. You will connect with customers and streamline their service experience efficiently.
This full-time role within Trotman Auto Group requires strong organizational and communication skills to handle multi-faceted customer interactions. You will play a pivotal role in appointment management and customer follow-up, fostering relationships and ensuring satisfaction in every interaction.
Key Responsibilities:
• Answer calls and schedule service appointments promptly
• Assist with customer inquiries via phone and online
• Communicate customer issues to service personnel
• Generate service appointments through proactive outreach
• Conduct post-service follow-ups to ensure satisfaction
Requirements:
• Experience in a customer service or business development role
• Excellent communication and interp...
This full-time role within Trotman Auto Group requires strong organizational and communication skills to handle multi-faceted customer interactions. You will play a pivotal role in appointment management and customer follow-up, fostering relationships and ensuring satisfaction in every interaction.
Key Responsibilities:
• Answer calls and schedule service appointments promptly
• Assist with customer inquiries via phone and online
• Communicate customer issues to service personnel
• Generate service appointments through proactive outreach
• Conduct post-service follow-ups to ensure satisfaction
Requirements:
• Experience in a customer service or business development role
• Excellent communication and interp...
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