Job Description

Customer Service Associate- German Speaker

Amsterdam

Overview of Position

As a member of our European Claims team, your main responsibility will be to assess and resolve insurance claims. We are seeking candidates who have an excellent command of the German language, good listening skills, and the ability to effectively communicate with our customers. We are proud to work with one of the largest telecom brands in the Netherlands. This role involves providing service to ensure that their customers receive assistance with claims in the event of a lost, stolen, or damaged mobile phone or gadget.

What makes us different?

  • You will receive extensive training to fully prepare you for your position
  • Flexibility - we support hybrid working but you also have the option to work in the office or both depending on the shifts/hours you work. We pay a home working allowance, and if you travel to the office, a travel allowance.
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