Job Description
Description
Are you a customer service rockstar with a passion for the financial industry?,
Do you thrive in fast-paced environments and take pride in exceeding expectations? If so, then we want you on our team!
Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
In this role, you will:
- Be the friendly face and voice of our client, providing exceptional service to our valued customers across multiple channels (phone, email, chat).
- Act as a financial advisor and problem-solver, patiently guiding customers through their banking needs and addressing their concerns.
- Possess a deep understanding of banking products and services, including accounts, loans, investments, and more.
- Proactively...
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