Job Description

Position : Customer Service Representative

Salary Range : RM 3,500 – RM 5,500

Location : Bangsar South, KL

Working Hours : Monday - Friday (3 shifts)

Job Summary

The Customer Service Executive provides exceptional support to Brand Partners and customers through phone, email, online chat, and in-person interactions. This role ensures a positive customer experience by addressing inquiries, processing orders, resolving issues, and promoting products and services. Fluency in Bahasa Indonesia and English is essential to effectively communicate with our diverse customer base.

Job Responsibilities

  • Interact with Brand Partners and customers via phone, email, chat, or in person to provide product and service support.
  • Assist walk-in customers at the Experience Centre with professionalism and a customer-centric attitude.
  • Communicate product information, promotions, services, policies, and procedures accurately.
  • Pr...

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