Job Description

Overview

Who you'll be working for

MNC

What requirements you'll need to be eligible


  • Secondary School education or above




  • 1–3 years’ experience in customer support, ideally within insurance or financial services




  • Familiarity with medical or health insurance products is preferred




  • Excellent verbal communication skills and a professional, confident phone presence




  • Reliable, trustworthy, and committed to delivering high‑quality service




  • Strong command of Chinese (spoken, written, and reading)




  • Business‑level proficiency in spoken English


    • What you'll be doing on the job


  • Manage incoming enquiries through calls and live chat, offering clear and helpful assistance




  • Support members by resolvin...

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