Job Description

Position: Customer & Engagement Executive

Location: Pune

Department: Customer Success / Sales Support

Employment Type: Full-time

About the Role

We are seeking an enthusiastic and target-driven Customer & Engagement Executive to connect with customers and encourage authentic product reviews on leading e-commerce marketplaces. The ideal candidate will possess strong communication skills, experience in customer calling or sales roles, and the ability to converse in regional languages.

Key Responsibilities

  • Build rapport and engage customers in positive, meaningful conversations.
  • Achieve daily, weekly, and monthly calling and targets.
  • Handle objections professionally and ensure smooth customer interactions.
  • Maintain accurate call logs, feedback, and follow-up details in CRM systems.
  • Utilize calling tools effectively to track outreach and performance.
  • Collaborate with Sales and Customer Su...

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