Job Description
Description
POSITION SUMMARY:
Provides residents/guests with prompt, courteous service and general information while conveying a friendly, confident, positive attitude at all times. Responsibilities include coordinating all aspects of activity registration in person and by telephone. Customer Service Associates distribute Association information, in-house program promotion, program participant check-in and act as an ambassador for the community. Each Customer Service associate ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of SCCAH, The Admin Department and the Management Company.