Job Description

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Customer Service Associates are responsible for in-bound calls displaying great customer service skills to ensure highest level of customer satisfaction.

  • Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projects
  • Communicates effectively and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as needed
  • Documents all calls appropriately, and follows all procedures as dictated by policy and procedures
  • Conducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floor
  • Attends all scheduled training as ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to TransPerfect today.

    Submit Application