Job Description

Job Description

Works under general supervision, supervises daily service area activities, and provides customer support to a service area. Work hours: This position requires 19 hours per week on campus, which may include weekends.

Essential Duties and Responsibilities

  • Greets customers and responds to difficult customer inquiries and complaints.
  • Follows, explains and applies policies and procedures.
  • Investigates and researches customer complaints and participates in resolving problems.
  • Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes requests for service.
  • Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between the service area and other units. Enters billing charges and may accept payments.
  • Process deliveries of general merchandise and move checked-in items to the sales floor.
  • S...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to The Texas A&M University System today.

    Submit Application