Job Description

Job Description

Main Tasks

  • Receives and monitors inbound orders from customers
  • Accurately keys customer orders into Sage and ensuring all details are correct and match the customer’s PO in accuracy and completeness
  • Maintain detailed and organized records of customer orders
  • Initiates and coordinates requests for new part number set up (as applies)
  • Initiates and coordinates pricing requests (as applies)
  • Handles updates to the order per the customer request (quantity change, date change, ship to, etc)
  • Answer inbound calls
  • Provide a high level of service to our customers
  • Additional duties as assigned

    • Requirements:

  • High School Diploma or equivalent required
  • Minimum 2 years of experience relating to customer service
  • Typing speed and accuracy
  • Intermediate level knowledge MS Office Products to include Excel, Word and Outlook; experience using...

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