Job Description
CUSTOMER SERVICE ASSOCIATE IV
Posting Start Date: 2/24/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.
**Job Requirements**
+ Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
+ Investigating credit and debit requests and queries to issue credit/debit as necessary.
+ Answering technical queries from customers using online technical references and to offer alternatives using available resources.
+ Driving corrective actions and improvement projects that will raise customer satisfaction levels.
Posting Start Date: 2/24/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.
**Job Requirements**
+ Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
+ Investigating credit and debit requests and queries to issue credit/debit as necessary.
+ Answering technical queries from customers using online technical references and to offer alternatives using available resources.
+ Driving corrective actions and improvement projects that will raise customer satisfaction levels.
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