Customer Service Associate

About the Job Build and maintain relationship s with key customers for major aerospace and commercial products. Act as liaison with customers to process quotations, review and enter orders, while providing an excellent customer service experience for all internal and external customers. To maintain the highest level of customer service through personal contact with a predetermined list of customers. A CSR must have excellent communication skills to interact with their customers, our Field Sales Representatives and Product Management. They must have the ability to fulfill a customer's needs with respect to quotations, order entry, and order statuses. Job Description: Build positive relationship with all major customers. Proficiency in Excel is essential for this role . Maintain knowledge of company products and lead times. Prepare quotes, status updates and response for customers. Perform contract reviews and enter Purchase orders with accuracy. Ensure accurate and timely service and re...