CUSTOMER SERVICE ASSOCIATE

Thanks for your interest in reviewing our open position! We hope that YOU may become our next team member and help contribute to our company atmosphere & culture of ENTHUSIASM, DEDICATION, ENERGY, EFFORT, & SERVICE! We are a fast paced, high energy, and upbeat team of positive and dynamic people. We are a fully remote company, which allows us to recruit top talent from across the country.

Grade Potential is the nation’s largest provider of in-home tutoring services, with over 20 years of experience supporting tutors, students, and families nationwide. The Community Relations Manager plays a key role in ensuring high-quality service delivery across all Tutor, Student, Family, and Partner constituents. Successful candidates are highly organized, self-motivated, and able to manage multiple priorities in a fast-paced, remote environment. Performance is measured through satisfaction of our broad customer base, retention...