Customer Service Associate

Customer Service Associates play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience. This role involves processing transactions accurately and efficiently using our computerized systems. In addition, the successful candidate will be cross-trained to perform cashier duties, providing flexibility and support across the front-end operations.

This position is part-time with the potential for up to full-time hours based on business needs.

Responsibilities

• Process customer transactions, sales, and refunds through cash registers
• Operates scanners and credit card/debit card terminals
• Collect payments and bag purchases for customers
• Keep the checkout area clean and orderly
• Maintain front end department merchandise
• Answer front desk phone and direct calls
• Assist other departments and functions as required ...