Job Description
Nogle Philippines Inc. is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market.
About the Opportunity
The Customer Service Assistant Shift Lead supports the Team Lead /Sr. Customer
Service Officer and/or CS Head in managing the daily activities of the Customer Service team to
ensure smooth operations, consistent service quality, and achievement of performance targets.
This role serves as a bridge between agents and management, providing guidance, handling
escalations, and stepping in as acting Team Lead when necessary.
Ready to Apply?
Take the next step in your AI career. Submit your application to Nogle today.
Submit Application