Customer Service Assistant

Leading Community & Partnership Strategies Beyond National Standards for SEND Families

Job Title: Customer Service Assistant

Department: Customer Service

Reports to: Customer Service Manager

Works closely with: Customer Service Team and Digital Engagement Team

Location: Hybrid (Redhill Office – approximately 3 days per week, remote for the remainder)

Salary: £26,000.00 per annum

Role Overview

Chaotic is a UK-based competition platform with a purpose. A core part of our mission is to support Special Educational Needs and Disabilities (SEND) causes, ensuring that every competition we run helps to make a positive impact in the community.

We are seeking a Customer Service Assistant to join our growing team. As the first point of contact for our customers, you will play a vital role in delivering excellent customer experiences, handling queries, and ensuring...